AKBAR, Rasona Sunara; SOEMARTONO, Triyuni; SUKMANA, Pandji; RACHMATSYAH, T. Herry. Building public value in hybrid e-government services: lessons from Indonesian passport service delivery. International Journal of Qualitative Research, [S. l.], v. 6, n. 1, p. 24–33, 2026. DOI: 10.47540/ijqr.v6i1.2796. Disponível em: https://ojs.literacyinstitute.org/index.php/ijqr/article/view/2796. Acesso em: 6 aug. 2026.